Frequently asked questions.
Registration, payments, editorial review, distribution, communications and reporting.
How do I submit a press release?
Create an account, verify your email, complete your company profile, prepare the release and multimedia, choose distribution, complete payment and submit it to the editorial queue.
What distribution options are available?
The platform supports a single website, one selected group or region, multiple selected groups, and global distribution across all active eligible groups.
Is publication automatic after payment?
No. Paid submissions still require editorial approval. Editors can approve, request changes or reject a submission according to platform standards.
How does Global Distribution use AI?
Global orders create one market-level edition for each active group rather than hundreds of artificial rewrites. Each group edition is then used for eligible publications in that group. The active group count is dynamic.
Can I add images, video and documents?
Yes. The platform supports a featured image, additional images, logo, video URL and supporting documents, subject to editorial and rights review.
Where do I see publication links?
Verified live placement URLs appear inside the client's release results page. Clients can filter results and download available reports without waiting for a separate list by email.
Can I communicate with the editorial team inside the portal?
Yes. Portal conversations can be associated with a client, order or press release. Email notifications can also be sent from the communications center.
Do I have to receive promotional emails?
No. Marketing consent is separate from transactional service communications. Marketing recipients can unsubscribe and are maintained in the suppression system.
Does distribution guarantee Google ranking or indexing?
No. MEDIA AI can confirm successful publication and verification on connected network properties. Search crawling, indexing, rankings, traffic and third-party visibility are controlled independently and are not guaranteed.